Showing posts with label 4.1.3 Booking Access and Payment. Show all posts
Showing posts with label 4.1.3 Booking Access and Payment. Show all posts

Monday, November 9, 2009

Page 4 and Page 5

PAGE 4:
Isabella is on the train to København from Hamburg, and she recalls running into a fellow backpacker who informs her about København’s new bike share, Kø.
She decides to enable her wifi card on her laptop so she can check out the Kø bike share’s website. She remembers hearing how easy it was to use and a great way to get around the city.

The website’s main purpose is to generate membership with the Kø bike share program. The membership durations range from 24 hours to 12 months, purposely allowing for all types of users to gain access to the program. For instance, a tourist would likely sign up for a 7 day membership; while a commuter would may opt for a 30 day or 12 month membership. The 24 hour membership is intended for first time users who want to explore the system before committing, or for those who enjoy using the bike share but will do so infrequently. All membership fees will be determined in the future once a survey is conducted to find the appropriate price point.

The web-based membership sign-up will enable the city of København to keep track of how many users they have. This tracking system will allow the city to monitor the demand and need for more bicycles and necessary infrastructure. Another advantage to this system is to keep track of payment. When a user provides their credit card information for the initial membership fees, then they can be accountable [billed] for their use of the bike share when their trips exceed 30 minutes. This form of billing will be explained in more detail in the Terms and Agreements. Lastly, the web-based application will allow members to log-in when they want to re-new membership, and also review customized information, ie: their history of pick-up and drop-off locations to create a sense of ownership and an awareness of their interaction with the city.

Isabella is in København for 6 days, so she opts for the 7 day membership and pays by credit card.




[text on the page is not in line with the booklet template.]




PAGE 5:
Isabella and her friend check into their hotel, and then they venture out into the København to explore the city. They’ve decided to utilize the Kø bike share in order to get around the city. They specifically want to see Christiania.

At the Kø silo in the major square near Langebro, Isabella picks up her pre-paid Kø card.
When Isabella is at the Kø kiosk, she is prompted to swipe her credit card so that the machine can identify her pre-paid membership.
Then the interactive LCD screen informs her of the specifics of the Kø bike share program: First 30 minutes are free. Every time the bicycle is unlocked, the first free 30 minutes starts.
If she runs over the 30 minutes, then she will be incrementally charged 10 DKK, on her credit card. And as an incentive to promote membership with the Kø bike share program, Isabella receives an additional perk with her pre-paid Kø card; one example of this would be a coupon for a discount into the Tivoli Gardens or a discount at a local cafe.

Isabella’s friend pays by cash, including the low-fee deposit, in order to obtain a Kø card. We recommend the cash deposit to be in the amount of 250DKK. Another way to obtain the Kø card by paying with cash is at a local business partner that sells the card. The Kø card can be returned to any of the Kø silos or kiosks located at main transportation hubs throughout the city; ie: Central Station or the Airport.

The girls obtain their Kø bike share bicycles and head out to Christiania.




[collage subject to change when we have more finished renderings]

[text on the page is not in line with the booklet template.]


if you have any comments, please share. thanks!

**updates in bold

Wednesday, November 4, 2009

Logistics: booking, access + payment - UPDATE


note: the right hand section will be filled with specs and a silhouetted diagram of people's sizes and what bicycle they should select.




note: will add some text above the blackberries. also, may insert renderings into the right hand section rather than the shape diagram.

Wednesday, October 28, 2009

...look what i made!

This is what I've been working on the past few days:






I've got a .skp file i can e-mail if anyone wants to play with it and get a specific view. I'm going to work on building the silo in sketchup (finally) today/tonight and then I'm going to photoshop them into some of the images Brandon took so they look at home, and that should provide us with some good visual material for the booklet/boards.

Please let me know what you think about this scheme for a "satellite hub" to the share system. Each Bollard is a stand-alone unit that is hard-wired into the municipal utilities, and is a secure way to store the Kø bikes as well as privately owned bicycles.

Features:
  • RFID Reader aligns with head-tube of Kø bike (where RFID tag will go) and communicates with the real-time database for the online component.
  • Powder coated steel bollard and lock-ring adequitely resist corrosion in harsh and salinated conditions (seaside)
  • User Interface features standard 10 button numerical pad for manual operation (non-member use), a short-range RFID reader compatible with bank cards and membership card, a magnetic strip swipe for standard bank/credit cards; and a big, friendly screen for visual confirmation and information.
  • A happy looking flower pot is integrated into the top of the prefabricated bollard and filled with soil and a nice flower. The pot drains through a week-hole (not modeled) at the base of the bollard to allow for the plant's natural aspiration from both above and below.
  • Nice blue colour mimics that of the copenhagen bike lanes, reaffirming their connection to Copenhagen's transportation and ambulation network.
So I would like people to wiegh in on a few things with regard to the design of the bollards. things like color, function, useability, etc... Though bear in mind there are a couple of obvious problems with the design which I will explain away right now...

I figured the lock ring going around the head tube was the simplest and most efficient manner for locking given the propensity for trash and scum to collect in those wheel-slot locking systems. I think we should definitely use more economical anti-wheel-theft solutions such as keyed skewers:


The maintenance worker could be the only ones with access to a key that would release the wheel.

Also, I know the bike is red and not yellow like in Philip's diagrams, but a.) that color can be quickly changed in sketchup; and b.) red or yellow bollards look either like safety equipment or dumb so blue, being the next primary color, worked best and looked the nicest to me, but then with a bunch of yellow bikes all around it started to look like a lo-fi IKEA ad.

Finally, I know the bike isn't quite the same as Philip's design, I tried to find a model of a city bike that I could tweak to look like ours but this was as close as I could get without surpassing my abilities in sketchup/modeling for days on end...

Thursday, October 22, 2009

Booklet format + Mock web application

Booklet format:
Last night we dicussed the booklet format and how we can tell the 'story' of our proposal thru a narrative as opposed to the cut-and-dryness of filling each page with our solutions to each criteria. So we can tell the story of the 3 personas/target users: The Commuter, The Tourist, and The Copenhagener thru their individual experiences in using the KØ bike share program [while hitting upon each target users unique experience with the criteria - bike design; storage; booking, access & payment while keeping in mind the overall concept; design and form; visibility, user-friendliness and logistics; and interaction with the city.]

Here is an example of the mock web application and how each target user's experience is unique [content subject to change]:

The Commuter/The Copenhagener:








The Tourist


Wednesday, October 21, 2009

a little bit of this, a little bit of that

a red, yellow, and blue interactive booth/RFID card dispenser:



quickie collages using erik's sketches, philip's bicycle and interactive booth/dispenser:






the red, yellow and blue isnt 100% on point... i really like the yellow and blue together [but as erik mentioned, this may be too SWEDISH - noooooo!] i like how philip used the two tones of blue and yellow as the main component colors with an accent of red.

this definitely needs a big helping of REFINEMENT. tonight, Erik and I have discussed that we will work on how the booking, access and payment [booth/dispenser] can be integrated in with the storage [silo]. i will also continue to work on simulating the web/smart phone web applications. see you all tonight!

Saturday, October 17, 2009

logistsics: booking, access + payment


4.1.1 THE BICYCLE DESIGN

What will the bicycle in the future bike share system look like?
Mixte bike frame, yellow color. Carbon Belt System. Built-in lights and basket. Carbon belt system. Two sizes: small and large.
Cargo bike

How will it work?


4.1.2 Storage

How is the bicycle stored when not in use?
Silos. Hexagonal wire mesh with green indigenous plants IN DRAWING:[include lighting, air pumps, interactive touch-screen LCD panel with the Ko website - for booking and payment purposes -, RFID card dispenser, unique silo number - for access thru text message]
Ballards
Re-cycled salvaged bicycle parts


4.1.3 [LOGISTICS] BOOKING, ACCESS AND PAYMENT

How do you book a bicycle from the bike share system?
There are a number of options, one is going to the “Ko” website and booking a bicycle from there.
Book a bicycle at the silos with a touch-screen LCD panel with the website.

How do you access a bicycle and drop it off again?
Radio Frequency IDentification [RFID]

How does the user pay/register for usage?
There will be RFID integrated in the new bike share bicycles to keep track of them in the system
[to be displayed on the web/phone application] and also as a direct form of sorting in the storage system.

There will be RFID cards for members to be obtained from signing up on the website
and then to be dispensed from the vending machines at the parking storage system.

If bicyclists with their own privately-owned bicycles wish to park their bicycles at the “Ko” silo, they will incur a minimal charge.





La Rochelle's bike share uses yellow bikes... http://www.copenhagencyclechic.com/2009/10/french-bicycle-advocate-cycle-chic.html

A Dutch bike share company - highly automated






http://www.bikedispenser.com/home-en.html

Wednesday, September 30, 2009

Criteria






Here are some notes on the criteria:
[see above BMP for visual references.
unfortunately blogger doesnt accept PDF files - so i had to export as a BMP - click on the image to enlarge.]


# 4.1.1 The Bicycle Design

BUILT IN components:
-GPS to generate real-live web application for smartphones, internet and available at display screens at main stations [this can be used as a planning tool by learning from patterns and therefore being able to plan in a smarter way.]
-accessories: lights, rack, basket, rear lock, solar power

RE-USE abandoned bicycles? 8,000 bicycles were abandoned in 2008 alone. In what way can these be re-used? ... create community-bonding workshops on bicycle mechanics and building workshop using these salvaged bicycles... ? Use the salvaged bicycle parts to reconstruct some of the stations?

3 types of bicycles, in 2 sizes, for a TOTAL OF 6 types of bicycles.
-townie. 3-speed. [commuter/tourist/copenhagener]
-cargo. [copenhagener]
-salvaged bicycles. [commuter/tourist/copenhagener]

2 sizes:
one to fit 4ft-5ft
one to fit 5ft+
???


# 4.1.2 Storage

Currently there are 34,800 parking spaces, including 1,000 mobile racks.

With the figure of 37% of residents biking to their school or workplace, that means that 150,000 cyclists enter Copenhangen every morning. There is a great need for more parking racks.

Solutions:
-Create more stations for the bike share, and allow for private bicycle owners to use these facilities. Private bicycle owners can tap into this system by paying a minimal yearly fee, which would help generate some revenue for the bike share program.
-Design and implement a modular parking system. These can be available for sale to commercial entities so that they can attract customers. This will create revenue for the bike share program. This type of solution would intelligently solve the issue with privatization of city sidewalks [if one exists, as it does in New York City].
-Utilize the unused wall space for a vertical parking solution.
-Utilize vacant lots for a vertical parking solution.


# 4.1.3 Booking Access and Payment

Commuter: booking and payment can be done online and/or on smartphone. Minimal annual fees for upkeep and maintenance.

Tourist: primarily deals with booking and payment at the physical stations, usually in the main squares. Payment is structured more like a minimal charged rental.

Copenhagener: booking and payment can be done online and/or on smartphone. Minimal annual fees for upkeep and maintenance.

Research other cities’ booking access and payment programs.
Paris, Lyon, Barcelona, Beijing, etc

How to generate revenue to maintain the bike share:
-modular bike racks [private commercial businesses]
-advertisement ‘space’ on bicycles and station kiosks and shelters


# 4.2.1 Overall Design Concept

Bicycle share name... ?

"If it’s monuments you’re after in Copenhagen, don’t look up. Look all around you, right there at street level. Our greatest monument is motion. It is a massive, constant, rhythmic and life-sized legacy."

free form
immediacey
dynamic
inter-connectivity
decentralized
real time
scale- micro macro
interplay
urbanity
inter reactionary
trifecta

A physical infrastructure is integral in a successful bike share [bicycles, racks, pick-up/drop off stations, bike tracks/lanes, etc]. In this proposal, a digital infrastructure is also integral in the success of the bike share [GPS on the bicycles, GIS application - Google mashup -, text messaging, etc].

GPS to generate real-live web application for smartphones, internet and available at display screens at main stations.


# 4.2.2 Design and Form

Copenhagen blue [bike lane]

Utilize a strong branding identity. [Historic emblems, color] BOLD, SYMBOLIC.
One way to think about using the city symbol: Create the station, and on the shelter, enlarge the logo so it becomes more of an abstraction.

Propose stages for implementation:
Once these stages have been created, the program can advance to a further state depending on
demand/need, as seen fit by the City.

Stage 1 - X amount of bicycles, X amount of parking spaces, X amount of stations, etc.
Stage 2 - As the program is deemed successful and there is more demand, increase in amount of bicycles, parking spaces, stations, etc.
Stage 3 - As the program expands, increase... and institute more solutions for the increase of bicycles and space for storage - use empty walls for a vertical solution; use vacant lots, etc.

Each stage becomes increasingly more complex in terms of increase of fleet, increase in parking, etc - general increase in the infrastructure.


# 4.2.3 Visibility User Friendliness and Logistics

Utilize a strong branding identity. [Historic emblems, color] BOLD, SYMBOLIC.

Utilize lighting system. Look to the symbolism in the NYC Transit system’s lighting - the glow of the Green orb when a station is open. Use the same soft, glowing but vibrant and intense type of light at the bike share stations. The stations’ level of illumination corresponds with the stations’ bicycle availability.


# 4.2.4 Interaction with the City

With growing popularity of cycling and the implementation of the new bike share, cycle track congestion proves as a challenge for city planners.

Prime motive for cycling: more and wider cycle tracks and fewer cars.

2015 GOALS:
- 50% of people will go to their work place or educational institution in Copenhagen by bike. [In 2008 , 37%]
- The number of seriously injured cyclists in Copenhagen to be halved compared to today. [118 cyclists]
- At least 80% of cyclists in Copenhagen to feel safe and secure in traffic [58%]



quick idea of how we can represent our 3 personas:





Friday, September 25, 2009

the beginning

welcome.

november 11 is our deadline.

Emily's email:
General house keeping notes
Deadline: Wednesday Nov 18 - countdown is 6.5 weeks
Our team deadline: Wednesday Nov 11 / send out our submission on Thurs Nov 12.
Regularly scheduled meetings will be on Wednesdays at 7PM. These meetings may become more frequent as the deadline approaches. We will also have a blog to discuss our ideas. [Also, in terms of dinner - perhaps we can all agree to pick up our own food en route to the meeting. Ordering takes too long. These meetings will take place at Emily's apartment, and any other places we agree upon - other team members apartments/Pratt/offices, etc. And everyone should try to make the in-person meetings, but we understand that we all have other committments. I'd ask that everyone would act responsible and let everyone know if they can't make it. We will try to have a minimum of 3 people present for each week's meeting. There is also the blog.]


Specific tasks for the next week:
Sherry - Set up the blog and tags/labels that represent the criteria.
Emily - Look for shapefiles online to use in GIS to generate CPH map. CPH transportation [bus, train] maps.
Erik - Contact brother, our groundwork counterpart. Hard copy CPH maps. Modular locking system sketch.
Zack - Register the team. We can register at the next meeting, Wed Sept 30 at 7pm. Put together a binder of the printed material.
Darius - 3D model of previously designed bicycle. Branding concepts.

General tasks for the next week:
-Team name
-Read the competition brief and familiarize oneself with the additional readings on CPH bicycle culture
-Research precedents and extract ideas that we could implement
-Bicycle design [sketches, ideas]
-Consider the provided 3 personas: Commuter, tourist, Copenhagener
-Become famliar with criteria
-Consider reaching out to an academic advisor/consultant - Ron Shiffman, Transportation Alternatives, Jeannette Sadhik-Khan, etc.


We got a lot of ideas out on the table last night. For the next meeting, let's push to have some visual represtations of our ideas so we can generate more discussion. Sketches, precedents, diagrams, color swaths - this is the time to be creative!


In terms of team name/blog URL... i was reading over the words we generated last night... and i honed in on "free form, dynamic, interconnectivity, decentralized, interplay inter reactionary" - and i thought of EMERGENCE [from wikipedia: In
philosophy, systems theory and science, emergence is the way complex systems and patterns arise out of a multiplicity of relatively simple interactions. Emergence is central to the theories of integrative levels and of complex systems.] http://en.wikipedia.org/wiki/Emergence the major issue with this word is that it has been over-used in the last couple of years and it's taken a different connotation in architecture. it seems like it has become more synonymous with scripting and GC and all that fancy stuff - which I, personally, am not into. But i still believe there is validity to this term and its meaning in regards to the urban environment. Maybe there is another word that deals with emergence but in a more specific urban context rather than digital science. I'm not sure what that would be - I'm just throwing it out there for discussion :] I also think that our team name, or rather, submission/project title is of importance because it needs to reflect our overarching concept in all parts of the design - bike, share, graphics. And as discussed last night, our general concepts will become more clear as we work thru the criteria and come to a more realized solution.

down here in our gray frame it says "labels for this post" and thats where all of our tags are!